{"id":55,"date":"2022-05-20T18:15:52","date_gmt":"2022-05-20T18:15:52","guid":{"rendered":"https:\/\/support.hockeyshare.com\/?post_type=ht_kb&#038;p=55"},"modified":"2022-06-11T19:55:41","modified_gmt":"2022-06-11T19:55:41","slug":"update-or-reset-account-password","status":"publish","type":"ht_kb","link":"https:\/\/support.hockeyshare.com\/knowledge-base\/update-or-reset-account-password\/","title":{"rendered":"Login Issues \/ Update Password"},"content":{"rendered":"\n<div class=\"wp-block-ht-blocks-accordion wp-block-hb-accordion\"><div class=\"wp-block-hb-accordion__section\" data-ht-blocks-accordion-block-state=\"closed\"><div class=\"wp-block-hb-accordion__title\"><span>I do not know my current password &amp; cannot log in<\/span><\/div><div class=\"wp-block-hb-accordion__content\"><div class=\"wp-block-hb-accordion__contentwrap\">If you are unable to log in because you do not remember your current password, you can use our password reset tool at the link below.  Note that you will need to know (and have access to) the email address associated with the account:<br><br><a href=\"https:\/\/www.hockeyshare.com\/login\/forgot\/\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/www.hockeyshare.com\/login\/forgot\/<\/a><\/div><\/div><\/div><div class=\"wp-block-hb-accordion__section\" data-ht-blocks-accordion-block-state=\"closed\"><div class=\"wp-block-hb-accordion__title\"><span>I know my current password and am logged in<\/span><\/div><div class=\"wp-block-hb-accordion__content\"><div class=\"wp-block-hb-accordion__contentwrap\">If you are already logged in and know your current password, you can update it via the My Account section:<br><br><a href=\"https:\/\/www.hockeyshare.com\/account\/update\/\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/www.hockeyshare.com\/account\/<\/a><\/div><\/div><\/div><div class=\"wp-block-hb-accordion__section\" data-ht-blocks-accordion-block-state=\"closed\"><div class=\"wp-block-hb-accordion__title\"><span>I am logged in but don&#8217;t remember my current password<\/span><\/div><div class=\"wp-block-hb-accordion__content\"><div class=\"wp-block-hb-accordion__contentwrap\">If you are logged in but you do not remember your current password, you can use our password reset tool at the link below.  Note that you will need to know (and have access to) the email address associated with the account:<br><br><a rel=\"noreferrer noopener\" href=\"https:\/\/www.hockeyshare.com\/login\/forgot\/\" target=\"_blank\">https:\/\/www.hockeyshare.com\/login\/forgot\/<\/a><\/div><\/div><\/div><div class=\"wp-block-hb-accordion__section\" data-ht-blocks-accordion-block-state=\"closed\"><div class=\"wp-block-hb-accordion__title\"><span>I don&#8217;t know my password and don&#8217;t have access to my account email<\/span><\/div><div class=\"wp-block-hb-accordion__content\"><div class=\"wp-block-hb-accordion__contentwrap\">If you do now know your current password and no longer have access to the email address associated with the account, please contact support using the link below.  Additional verification of account ownership will be required in order to reset the account password:<br><br><a href=\"https:\/\/www.hockeyshare.com\/support\/contact\/\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/www.hockeyshare.com\/support\/contact\/<\/a><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Learn how to reset or update your existing HockeyShare account password<\/p>\n","protected":false},"author":1,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[3],"ht-kb-tag":[23,24,10,22],"_links":{"self":[{"href":"https:\/\/support.hockeyshare.com\/wp-json\/wp\/v2\/ht-kb\/55"}],"collection":[{"href":"https:\/\/support.hockeyshare.com\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/support.hockeyshare.com\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/support.hockeyshare.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/support.hockeyshare.com\/wp-json\/wp\/v2\/comments?post=55"}],"version-history":[{"count":3,"href":"https:\/\/support.hockeyshare.com\/wp-json\/wp\/v2\/ht-kb\/55\/revisions"}],"predecessor-version":[{"id":181,"href":"https:\/\/support.hockeyshare.com\/wp-json\/wp\/v2\/ht-kb\/55\/revisions\/181"}],"wp:attachment":[{"href":"https:\/\/support.hockeyshare.com\/wp-json\/wp\/v2\/media?parent=55"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/support.hockeyshare.com\/wp-json\/wp\/v2\/ht-kb-category?post=55"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/support.hockeyshare.com\/wp-json\/wp\/v2\/ht-kb-tag?post=55"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}